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Our Warranties


Order on Florel.fr is the warranty to be delivered between 48h and 72h* (* In France Metropolitan out week-end) 

Free delivery up to : 

- 45 euros in France Metropolitan

- 50 euros in Belgium, Germany, Luxembourg, Netherland.

- 55 euros in Spain, Great Britain, Austria

- 60 euros in Swiss, Danemark, Estonia, Hungary, Irland, Latvia, Lithuania, Poland, Portugal, Czech Republic, Slovakia, Slovenia, Sweden, Norway

 Délais de livraison :

- 48h à 72h in France Metroloitan

- 3 à 6 days in Belgium, Germany, Luxembourg, Netherland. 

- 4 à 7 days  in Spain, Great Britain, Austria, Portugal.

- 5 à 9 days in Estonia, Hungary, Irland, Latvia, Lithuania, Poland, Portugal,     Czech Republic, Slovakia, Slovenia, Sweden, Norway

- 6 à 12 days in the USA

- 7 à 15 days in Asia

Shipping Costs

Zones :


Recycling :

Every cartons used for sending orders are recycled.

Paper Management in Florel is exigent, 85% are digitized.

Product Engagement :

Our products packaging are 90% from France.

Ink used in our packs, labels are vegetals.

Over-wrap on our herbal teas was recyclable and become biodegradable (indicate on the product).

Our products are 80% French (also concerning plants)


Social Engagement : 

5 ESAT (Handicap People) are working with us all year long, so 60 workers can be employed.

The company can have occasionaly association as women's shelter or prizoners to access to work.

Why we have chosen Colissimo ?


Since 2012, La Poste has dedicated itself to an ambitious and determined sustainable development policy, based on four core commitments:

  • Act to preserve natural resources, the climate and contribute to energy transition.  
  • Offer responsible solutions to our customers.  
  • Contribute to regions' environmental and social performance in collaboration with our stakeholders.  
  • Develop our employees and ensure that they are healthy in order to succeed in our transformation.  
logo ecologic

Over the entire journey of a parcel, Colissimo dedicates itself on a daily basis to providing a delivery service that is more environmentally friendly and contributes to more responsible consumption.
Indeed, contributing to a positive change of the society is one of our core CSR commitment.

Transport load optimisation (i.e. bulk)

camion colissimo

Colissimo optimises the loading of its vehicles, with the choice of bulk transport, swap bodies and double-deck semi-trailers. On average, this optimisation allows us to increase the number of parcels transported; three times the volume of parcels in a bulk-loaded lorry and two times as many in a double-deck semi-trailer.
In 2016, 80% of Colissimo deliveries in France were made in bulk. The use of this loading method is continuously increasing (67% in 2012) and is now expanding rapidly to regional transport links. 

Sustainable mobility (eco-driving and more eco-friendly vehicles)

Since 2012, Le Groupe La Poste has trained 80 000 postal workers in eco-driving.
What are the benefits of this commitment? A reduction in accidents and a reduction in fuel consumption and associated CO2 emissions. That means, on a yearly basis :

  • 4 million litres of diesel saved  
  • 10 000 fewer tonnes of CO2 emitted  

La Poste has now converted this expertise into solutions for its business customers and local authorities.
In addition to this, the company is also recognised for its sustainable development activities. It now boasts the first fleet of electric vehicles in the world, with almost 30,000 vehicles: cars, quads, three-wheelers (Staby) and electrically-assisted bicycles.
This large-scale deployment is ongoing, enabling us to continually reduce the CO2 we produce, as well as particulates and nitrogen oxide.


At the same time, La Poste is also rolling out the use of Natural Gas Vehicles (NGV) throughout mainland France. For the past year, the company has benefited from around 40 NGV lorries and commercial vehicles. This roll-out is expanding. NGVs are a key focus in the effort to reduce of air pollutant emissions: An NGV now emit 95% fewer particulates and 40-50% less nitrogen oxide than its diesel equivalents.

The carbon policy

In keeping with the Paris Agreement (COP21), La Poste is committed to tackling climate change with its carbon neutrality approach, consisting of four key points:

  • Prevent  
  • Assess  
  • Reduce  
  • Offset its greenhouse gas emissions

Since 2012, Colissimo has ensured that its services are 100% carbon neutral by offsetting all of its CO2 emissions. La Poste funds carbon offset projects around the world through this scheme. It is one of the schemes leading companies, with an exemplary project portfolio that is recognised by international standards (Gold Standard, VCS). An equivalent of 1.5 million tonnes of CO2 is now offset each year through these projects, which offer significant environmental and socio-economic benefits, including: carbon capture, conservation of natural resources and biodiversity, development of more environmentally friendly and job-creating production methods and improved living and working conditions.
With this voluntary approach, La Poste becomes the first postal service to guarantee the 100% carbon neutrality of its solutions, at no extra cost to its customers. 

Our stores

Our stores

Our shops in Isle sur la Sorgue and Paris (5e) offer you a sensory experience in which you will evolve between traditional cuisine, spheres of well-being, discovery of teas by scents, and tisane bar for tastings.